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Return Policy
Return and exchange request must be filed within 30 days of the delivery. Product returned must be sent back within 10 days once the request is being approved.
Refunds for items returned, less 15% re-stocking fee, will be credited in the same form as the original payment type. The original shipping and handling charges
are non-refundable for any reason. If you have an exchange for equal or greater value as the original purchase, no restocking fee will be incurred. Please mail
your package in a prepaid, insured, traceable method to the address below:
Ana Bath Inc.
ATTN: Return Dept
19745 Colima Road #1-848
Rowland Heights, CA 91748-3219
Receive a Damaged Product or Want an Exchange:
If you receive a damaged product or want an exchange, please email us at cs@anabath.com or anabath.cs@gmail.com, together with order ID number within 30 days, we will contact you within 24 hours.
If you contact us beyond the 30-day return window, please refer to our warranty policy.
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